Wilderness Safaris Job Vacancy as Retail Operations Specialist 2022: Available Opportunities for Matric)

 Closing Date

Applications for (Wilderness Safaris Job Vacancy as Retail Operations Specialist 2022: Available Opportunities for Matric) must be submitted before the closing date on (NOT Specified)

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.

About :

Job Details

Division: Travel Shop

Business Unit: Latin and Retail

Minimum experience: Mid-Senior

Company primary industry: Leisure, Travel and Tourism

Job functional area: Administrative

Job Description


To fill a full operations role in the booking process, firstly as a support to the travel designers but being the first line in relationships with suppliers and administration of the entire backend of each booking made by the journey designers. To secure the booking with all services providers including travel designers accurately, efficiently, timeously and with zero errors

*This position can be based in either Johannesburg or Cape Town.

Detailed Responsibilities

Develop Stakeholder relationships with Travel Designers, external Suppliers and Internal Sales Teams.

Keep all booking information updated in the system ensuring Customer Relationship Management (CRM) is continually up to date.

Contact suppliers in writing to confirm or cancel relevant services giving them all special requirements

Escalate complaints that could negatively affect long-term relationships, to relevant Managers  

Attend all Wilderness and Associated Product training

Registration Instructions :

( How To Apply Wilderness Safaris Job Vacancy as Retail Operations Specialist 2022: Available Opportunities for Matric

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Wilderness Safaris reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

Eligibility Criteria :



  • Matric certificate – with maths (minimum standard grade or above)
  • Tertiary certificate in Travel & Tourism/hospitality.


  • 4-5 years’ experience at an Intermediate level.
  • Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
  • Computer Literate (Microsoft Office, Email, Teams, Internet browsers)
  • Proven English literacy.
  • Working knowledge of TourPlan and WISH or similar booking/operating system. Excellent product and geographic knowledge on Southern & East Africa.
  • Personal and work travel experience in Southern and East Africa.
  • Problem solver and good with guest face to face interaction onsite.
  • Excellent attention to detail.


  • Excellent communication skills in English, both written and oral
  • Foreign language skills advantageous.

Personal Abilities:-

  • Team worker, service and result oriented
  • Precise, organised and good communication skills
  • Ability to interface with various departments.
  • Good follow up skills.
  • Consistent approach to quality of output, service and result orientated.
  • Good administrator and professional in all dealings.
  • Dedicated to customer satisfaction and wanting to “go the extra mile”.
  • Self-motivated and driven with high energy levels.


A passion for wildlife and a commitment to sustainability and conservation and can relate personally to “Our journeys change lives”

You are welcome to submit possible applications. Remember, you really must first apply the requirements (Wilderness Safaris Job Vacancy as Retail Operations Specialist 2022: Available Opportunities for Matric). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

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