Jobs Vacancy at Twizza 2023: Customer Service Agent | Applyjobza

Closing Date

Applications for (Jobs Vacancy at Twizza 2023: Customer Service Agent) must be submitted before the closing date on (16 February 2023)

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.

About :

Jobs Vacancy at Twizza 2023: Customer Service Agent | Applyjobza

Position summary

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Western Cape

Remuneration: Market related

EE position: No

Industry: Food & Beverages

Contract: Permanent

Introduction

We would like to invite suitably qualified candidates to apply for the Customer Service Agent position in Cape Town. Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of the order information in a timely manner. Initiates and/or implements corrective action as needed in order to ensure an excellent standard of service and high level of customer satisfaction is maintained. Co-ordinate the handling of difficult and/or unusual situations.

Job description

  • Processing Orders
  • Communicate changes to orders and deliveries to both customer and sales reps
  • Reporting
  • Stock Allocation
  • Health, Safety and quality
  • Provide Customer service and develop customer relationships

Registration Instructions :

How To Apply Jobs Vacancy at Twizza 2023: Customer Service Agent 

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Jobs Vacancy at Twizza 2023: Customer Service Agent reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

Eligibility Criteria :

Requirements

EDUCATION AND EXPERIENCE:

  • Grade 12
  • 2-5 Years' experience in Customer service/Call center role
  • Experience in Logistics/FMCG would be advantageous
  • Computer literate: Word, Excel and PowerPoint

COMPETENCIES: (Maximum of 5)

  • Knowledge of customer service practices and principles
  • Ability to handle pressure and mange multiple issues simultaneously
  • Resilience - to handle stressful situations, irate and demanding customers professionally
  • Time management skills and ability to prioritize work
  • Ability to work in a team
  • Organizing and planning - inbound/outbound administrative tasks to achieve targets
  • Ability to meet deadlines
  • Good communication skills

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You are welcome to submit possible applications. Remember, you really must first apply the requirements (Jobs Vacancy at Twizza 2023: Customer Service Agent). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

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