Jobs Vacancy at Famous Brands 2023: Customer Services Coordinator | Applyjobza

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Jobs Vacancy at Famous Brands 2023: Customer Services Coordinator | Applyjobza

Famous Brands: Customer Services Coordinator

Company : Famous Brands

Location: Johannesburg, South Africa

Famous Brands: Customer Services Coordinator

To act as the link between all incoming complaints, queries and general info from Customers, and the various stakeholders at Famous Brands. This role is the center point of communication between the depot and its customers.

Responsibilities:

  • Managing the complaints/Call Center process
  • Accurate, timely response relating to customers
  • Interdepartmental communication and follow up
  • Analyzing statistics or other data to determine the level of customer service the organization is providing
  • Improving customer service procedures, policies and standards for the organization or department
  • Meeting with managers to discuss possible improvements to customer service
  • Providing help and advice to customers using the organization’s products or services
  • Keeping accurate records of discussions or correspondence with customers
  • Learning about the organization’s products or services and keeping up to date with changes
  • Stock query communication (returns, recalls etc.)

Registration Instructions :

How To Apply Jobs Vacancy at Famous Brands 2023: Customer Services Coordinator 

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Closing Date

Applications for (Jobs Vacancy at Famous Brands 2023: Customer Services Coordinator) must be submitted before the closing date on (Not Specified)

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.

Jobs Vacancy at Famous Brands 2023: Customer Services Coordinator reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

Eligibility Criteria :

Requirements

  • Grade 12 / Matric certificate
  • Computer literacy (SAGE, Microsoft Excel, Word and Outlook)

Skills and Competencies:

  • Ability to interpret a variety of instructions.
  • Ability to communicate well and show diplomacy, build Stakeholder Relationships
  • Good organizational skills.
  • Ability to work well under high pressure.
  • Strict attention to detail.
  • Understanding of department’s procedures and customer policies.
  • Passion for communication and info sharing.
  • Results driven.
  • Willing to see through any task in order satisfy customer’s requirement
  • Can do attitude.
  • Excellent interpersonal skills.
  • Ability to engage with other departments on higher level in order to get results.

Advantageous:

  • Previous experience in a Customer focused role will be advantageous to prospective candidates
  • Customer service training advantageous

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You are welcome to submit possible applications. Remember, you really must first apply the requirements (Jobs Vacancy at Famous Brands 2023: Customer Services Coordinator). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

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