Amazon: Customer Service Associate - Work From Home 2023 | Applyjobza
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Amazon: Customer Service Associate - Work From Home 2023 | Applyjobza
Amazon: Customer Service Associate - Work From Home
Company : Amazon
Location: South Africa
Amazon: Customer Service Associate - Work From Home
2023 Seasonal Work From Home (S)
What will you do as a Customer Service Associate?
- As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers.
- You’ll be the first point of contact for our North American and UK customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance.
- Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
What are your hours?
- This role requires working variable hours to match when customers need us most. You will work overnight/day /late shifts and your work week is minimum 40 hours for example: 4x10hrs or 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns operating of 24 hours Sunday to Monday.
- You will receive your work schedule at least 2 weeks in advance and your shifts may change every couple of weeks. You may be required to work national holidays and will be compensated accordingly. You will learn more about your exact schedule closer to your start date.
Registration Instructions :
How To Apply Amazon: Customer Service Associate - Work From Home 2023
It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.
Closing Date
Applications for (Amazon: Customer Service Associate - Work From Home 2023) must be submitted before the closing date on (Not Specified)
Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.
Amazon: Customer Service Associate - Work From Home 2023 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.
It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.
Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.
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Requirements
- Minimum age: 18 years old
- Have the right to work in South Africa
- We require candidates to have completed an NQF Level 4 qualification or a Grade 12 qualification or higher. An overall minimum of 50% is required, as well as a minimum of 50% in English
- Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
- You'll need a quiet, distraction free work space (dedicated office space with a desk and chair)
- From a technical perspective, a minimum 20Mbps and upload speed of 20Mbps (ADSL/LTE/WIFI/AirFiber) lines are not eligible for this role. Please make sure the address on your statement matches the address on your profile where you will be staying and working from.
- Experience working with a computer
- The availability to work varying shifts from Monday to Sunday operating within 24 hours
- Strong communication skills in English (both written and oral fluency)
What experience is required?
- 1+ years’experience in an inbound Customer Service associate role, in a BPO or a contact center supporting phone calls (Preferred)
- or 1+ years’experience in an high-end retail Customer Service environment
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You are welcome to submit possible applications. Remember, you really must first apply the requirements (Amazon: Customer Service Associate - Work From Home 2023). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.